Development Officer - Annual Giving
WIN House
Salary: $60,000 - $78,956
What We Do
WIN House provides individuals and their children fleeing violence crisis response and intervention, safe temporary accommodation, and support for basic needs. Clients are offered trauma-informed, client-centered programming and support, access to resources, information, and referrals to community support. WIN House is working towards operating within a low-barrier model of care and is a non-colonial structure.
What You Will Do
The Development Officer-Annual Giving, reporting to the Director of Development, plays a crucial role in enhancing WIN House's fundraising by expanding its donor base, re-engaging lapsed donors, and promoting Monthly Giving. This position involves managing a donor portfolio and executing a strategic outreach plan focused on acquiring new donors, converting event participants to regular donors, and fostering donor retention and upgrades. Key responsibilities also include identifying potential major gift contributors, making this role essential for increasing annual donations through effective donor engagement and strategy implementation.
The Development Officer – Annual Giving regularly demonstrates initiative and proactively undertakes the following key responsibilities:
Organize, plan, and implement programs to secure annual gifts from WIN House donors, community members, and staff supporting WIN House's funding priorities.
Coordinate and implement the delivery of the calendar of activities for the Annual Giving program, new fundraising activities, and have responsibility for the ongoing delivery of the online giving site. This can also include Engaging and managing volunteers who assist in various aspects of the annual giving program.
Managing the budget for annual giving campaigns, including tracking expenses and measuring return on investment.
Providing timely, written reports regarding the outcome of cultivation, solicitation activities, accurate financial reports and forecasts.
Preparing reports on campaign performance, analyzing trends in giving, and making recommendations for future strategies.
Maintaining donor databases, tracking interactions, and analyzing data to inform strategies.
Oversee the monthly donor program, digital marketing and online giving, and direct mail and e-mail solicitation strategies.
Work closely with members of other departments to ensure alignment with the annual giving strategy, campaigns, and overall organizational strategy.
Responsible for third party relationships which lead to contributions under $5,000 (cash or Gifts In Kind) where there is no requirement for event participation by staff.
Managing and growing direct response revenue with a core focus on donor retention and acquisition.
Reaching out to a broader audience by utilizing emails, special appeal emails, regular newsletters and thank-you emails post-donation.
Identifying potential donors, researching their giving history and capacity, and understanding their interests and motivations.
Executing marketing, cultivation and stewardship strategies for Memorial and Tribute Giving.
Making personal visits when required with priority being phone calls, letters and emails to assigned contacts to provide stewardship and solicit charitable giving in support of WIN House.
Increasing institutional knowledge of generational giving and respond with applicable strategies.
Managing the organization's online donation platform. This includes optimizing the donation page for user experience and promoting online giving through various digital channels.
Leveraging social media platforms to engage with potential donors, share stories, and drive traffic to donation pages.
Focusing on securing smaller, more numerous donations. Strategies often include targeting a larger audience with less personalized approaches.
Encouraging donors to utilize their employers' matching gift programs, effectively doubling their donations. Appealing to donors to encourage them to give regularly, such as monthly or annually, which provides a steady stream of funding.
Maintaining relationships with donors through regular updates, thank you notes, and acknowledgment of their contributions to ensure donors are aware of the impact of their gifts.
Conducting surveys to understand donor satisfaction, preferences, and likelihood to continue supporting the organization.
Building and maintaining relationships with local community organizations, leagues, and groups.
Ensures that all fundraising activities comply with relevant laws and ethical standards.
Continuously informed about trends and best practices in fundraising and philanthropy.
Who You Are
Qualifications include:
Post secondary degree or diploma in Marketing/Fundraising.
Strong computer skills including word processing, mail merges, spreadsheets, and database/information management.
Proficient in Microsoft Suite and planning software.
A minimum of two (2) years of fundraising experience for charitable organizations.
Demonstrated experience working with donor database systems (Donor Perfect experience would be an asset).
Experience building annual giving programs, using superior communication, organization, and technical skills.
A high degree of professionalism, initiative, and creativity are required to be successful in the position.
Capacity to work in a self-directed manner as well as demonstrated capacity to collaborate with other staff and volunteers.
Excellent public relations and interpersonal skills and the ability to interact and build successful working relationships with internal and externals partners & donors.
Capacity to identify and manage risks and positively adapt to/manage change.
Professional level verbal and written communications skills.
Respect and maintain a high degree of confidentiality.
The Details
The role will be working out of our Business Office with hours of work from 8:30 A.M. to 4:30 P.M. Monday to Thursday and 8:30 A.M. to 2:30 P.M. on Fridays. WIN House offers a pet-friendly, team-oriented working environment.
The salary range for this position is $60,000-$78,956 per year combined with a comprehensive extended health benefit package and pension plan.
Prerequisites
The successful candidate will be required to submit a Criminal Record Check including a vulnerable sector check, a current Child Welfare check, hold a current First Aid Certificate, and must be willing to sign an Oath of Confidentiality.
How To Apply
Please submit applications to hr@winhouse.org by 16:00 (4:00 pm) on Thursday, April 25, 2024.
We thank all applicants for their interest, however, only those shortlisted will be contacted.
WIN House is committed to making diversity, equity, and inclusion a central part of everything we do – from how we deliver services to how we build our teams. We strive to have a workforce that is representative of those we serve, and of our communities. We encourage applications from all qualified applicants including women, disabled people, Black, Indigenous, People of Color, people from the 2SLGBTQIA+ community, and other equity-seeking groups. If you require accommodation during the application process, please reach out to hr@winhouse.org.
WIN House operates in several locations throughout Amiswacîwâskahikan on Treaty 6 territory, the territory and gathering place of diverse Indigenous peoples including the Papaschase, Cree, Nakota Sioux, Dene, Ojibway, and many others, and the homeland of the Métis Nation.