Database Administrator
CKUA Radio Foundation
Salary: $72,000
About CKUA
CKUA is recognized as Canada’s first public broadcaster, and it continues to inspire and guide a world-wide community of loyal arts and culture enthusiasts along a journey of musical discovery every day. CKUA offers more than 45 expertly curated multi-genre musical programs, plus other enriching arts and cultural content on-air and online. CKUA serves 380 communities across Alberta with FM Radio and reaches listeners around the world with live-streaming and digital content through CKUA.com, the CKUA App, and social platforms. We are an inclusive, creative, hardworking group on a musical mission to enrich lives and support the arts.
Database Administrator
Location: Edmonton, AB | Hybrid | Full Time | Union Position
About the Role
The Database Administrator is a detail-focused and highly organized member of CKUA’s Fund Development team. Reporting to the Director, Fund Development, this role ensures that our data remains accurate, consistent, and secure so that our team can build strong and lasting relationships with donors. In this role, you will be responsible for the daily administration, donation processing and oversight of our CRM database, configuring it to meet both organizational and user needs while keeping everything running efficiently and smoothly. From setting up new users and managing permissions to ensuring privacy protocols are met, you will provide the behind-the-scenes expertise that keeps our development work possible.
Accuracy, organization, and a commitment to excellence are central to this role. The position is full-time, 40 hours per week, based in CKUA’s downtown Edmonton office (located in the historic Alberta Hotel). Occasional evening or weekend work may be required to support special initiatives.
How You’ll Make an Impact
Your days will be dynamic, with a strong focus on donation processing and data integrity, two critical elements of CKUA’s ability to steward donor relationships. You will oversee the full donation process, from cash handling and online contributions to pledges and transfers, ensuring every gift is accurately entered, accounted for, and acknowledged. You’ll process donations, from cash handling and online contributions to pledges and transfers, ensuring every gift is accurately entered, properly accounted for, and promptly acknowledged.
In addition to donation processing, you will manage new user setups, security administration, and ongoing support for CKUA’s database, ensuring that processes and standards stay consistent across the team. Your analytical skills will shine as you design customized reports and dashboards that connect seamlessly with general ledger reporting, helping leadership make data-informed decisions. By monitoring database health, addressing errors, duplicates, and outdated information, you’ll ensure CKUA’s data remains clean, reliable, and ready to support fundraising efforts.
This role will also see you implementing integrations with other software, producing consolidated year-end tax receipts, and supporting fundraising initiatives with reporting, training, and documentation. You will liaise with Blackbaud representatives, review contracts, and ensure donor forms and online giving tools function smoothly. At every step, your attention to detail will safeguard donor trust and protect CKUA by ensuring compliance with internal policies, privacy regulations, and security requirements.
What You Bring
Our ideal candidate is highly organized, detail-oriented, and enjoys analyzing data to assist in data driven decision making. You have at least six to seven years of experience in database administration and in Blackbaud software, with recent experience in a supervisory role considered an asset. Preferably, you are confident learning and working with Raiser’s Edge, Luminate Online, or another donor or CRM database.
You bring advanced skills in Microsoft Office Suite, particularly in Excel and Word, and you can prepare communications that are clear, accurate, and professional. You excel at managing multiple priorities, meeting deadlines, and handling confidential information with discretion. You enjoy working independently while supporting and collaborating others as needed, and you approach every task, whether data management, CRM or donor correspondence, with the same level of care and accuracy.
You are someone who builds positive, respectful relationships and approaches your work in a way that reflects CKUA’s values of Community, Diversity, Inclusion, Creativity, Curiosity, and Authenticity.
Above all, you take pride in doing your work well, knowing that your contribution keeps the Fund Development team running smoothly and helps CKUA serve its mission of connecting Albertans through music, arts, and culture.
Your background may include experience in data management, accounting, information technology, customer or donor service, fundraising administration, member services, or nonprofit operations. We also welcome candidates whose lived or professional experience has equipped them with strong organizational skills, and attention to detail, with or without formal education in these areas.
Additional Details
This is a Full Time, unionized position based in CKUA’s downtown Edmonton office, in a hybrid work environment, with terms and conditions governed by the Collective Agreement between CKUA and IBEW Local 2228, with the pay range for this position starting at $72,600 annually, based on 40 hours per week. CKUA provides more than just a paycheque, offering a creative, community-focused workplace and a strong benefits program.
How to Apply:
If you’re ready to support CKUA’s mission, please apply online through ADP by following the link below. This position will be open until a suitable candidate is found.