Development Data and Administration Specialist
The King’s University
Salary: $59,452 - $75,639
POSITION SUMMARY
To oversee operations of Development information systems and office administration. These duties include Database Administration: overseeing day-to-day maintenance of the contact relationship management software (Blackbaud Raiser’s Edge NXT); developing and implementing standards and training; provide assistance to the Development Administrative Assistant; and Development Department Administration: gift processing, tax receipting, data reporting, website content administration, direct mail appeals administration, and event planning.
KEY RESPONSIBILITIES
Database Administration
Manage database administration, reporting, records management, donation forms, and data imports/exports for the Development office and other applicable Advancement division departments.
Perform all donor database administration and supervisory functions including database maintenance, security and account set-up, duplicate record merging and clean-up tasks.
Develop, implement, and maintain standards and procedures for the use of and interaction with the database to ensure data integrity, ease of use, and accuracy of extracted data.
Train and provide technical support to all donor database users. Assist development staff in using the program to support the fundraising efforts of the organization. Create and manage automated workflows for Raiser’s Edge users.
Create queries, exports, and reports for direct mail appeals, prospective donor research, and external communications.
Prepare annual charitable tax receipts, including financial reconciliation, as well as sending electronic and paper receipts, according to donor preferences.
Assist Development Administrative Assistant – oversee gift entry, gift acknowledgements, event registrations, and monthly donor program.
Liaise with other departments to collect prospective donor information and assist other departments in relating to constituents. Work with Financial Services for fund reconciliation and audit purposes
Department Administration
Oversee website content administration. Review and update development website content regularly. Collaborate with marketing to ensure data and forms are current.
Manage direct mail appeals administration, including producing content, determining audience, segmentation, and reply device/donation form administration.
Identify prospective donors from community relations programs, arrange prospect research, assign follow up for high value prospects.
Document, continually adapt and improve departmental processes, create administrative systems for new projects and priorities.
As a member of the Development team, assist and participate in Development events and tasks as required.
QUALIFICATIONS
Bachelor’s degree
Relevant data management or data entry experience. Experience with Blackbaud Raiser’s Edge NXT an asset
Excellent computer skills including a high-level of proficiency in the use of a database, Microsoft Excel and other MS Office applications. A thorough understanding of import, export and validation processes is essential
Excellent time management skills with the ability to meet program goals and deadlines.
Excellent written/verbal communication and interpersonal skills
High level of analytical, mathematical, and problem-solving skills. Must be able to exercise decisiveness and good judgment in situations requiring the evaluation of information to reach creative solutions.
Ability to understand and translate marketing and communication goals to database setup and systems development.
Excellent organizational skills including the ability to identify priorities, work independently, meet deadlines, and use logic and analysis to solve computer software problems.
Ability to provide leadership and training in the use of the Raiser's Edge database as it relates to the needs of the Development department.
Ability to maintain confidentiality is critical.
Familiarity with Christian post-secondary education, current fundraising practices and accounting principles.
Professing Christian able to sign King’s Statement of Faith with an ability to fluently articulate their personal faith commitment and the importance of Christian education.