Volunteer Engagement Co-ordinator
Stollery Children’s Hospital Foundation
Salary: $59,500 - $67,000
Helping to give all kids the best chance to live a long and healthy life — that’s what we do at the Stollery Children’s Hospital Foundation. Is that what you want to do, too?
The position
After our teammate formerly in this role accepted an exciting new challenge in another area of our Foundation, we are looking for a volunteer engagement co-ordinator who will be responsible for providing a wide range of services in support of the Stollery Women’s Network (SWN) and volunteer engagement program. This role will continuously engage volunteers in an expanding community which supports the evolving needs of the Stollery Children’s Hospital Foundation.
Everything we do is for Stollery kids and their families. As a member of our team, you’ll work in a trust-based, collaborative culture, with solution-focused team members who encourage ideas, take initiative, embrace change and celebrate successes.
The Stollery Children’s Hospital Foundation (the Foundation) is strongly committed to an inclusive, respectful, and equitable workplace that represents the communities we serve. We value applicants with a diverse range of skills, experiences, and competencies, and especially welcome applications from racialized persons/persons of colour, Indigenous Peoples, persons living with disabilities, 2SLGBTQIA+ persons, and others who may contribute to the further diversification of ideas
Key responsibilities
Reporting to the Senior Manager, Events, Volunteer Engagement and SWN, you will:
Stollery women’s network program:
Provide administration support for advisory, bi-annual meetings, annual strategic planning session, and other meetings and events as needed by preparing agendas, registration lists, and name tags, and assisting with logistics on site as needed
Provide logistical support for SWN’s Stollery spotlight and community connect events
Update materials such as onboarding package, terms of reference, role descriptions, calendar of events, and distribution lists
Maintain donor records in Raiser’s Edge, including inputting new members, updating current member information, and pulling queries to support timely stewardship
Update and maintain SWN dashboard metrics on an ongoing basis
Track inventory and report on all products related to the Stollery Women’s Network program
Track and document volunteer hours in Volgistics
Pull information from Raiser’s Edge and Volgistics for promotional purposes every quarter
Volunteer engagement programs:
Assist in the implementation & continuance of a comprehensive volunteer engagement program that provides appropriate volunteer support for major events and Foundation initiatives
Actively participate in building and maintaining engaging relationships with volunteers
Provide input into volunteer activity to continuously build innovation and creativity into the programs and processes
Update and maintain a comprehensive volunteer database in Volgistics; input and keep current related data in Raiser’s Edge on an ongoing basis, including tracking and documenting volunteer hours
Update actions tab to record profiles in Raiser’s Edge of volunteers profiled in Foundation’s social media and volunteer stewardship
Create and administer volunteer satisfaction surveys, tabulate results, and report findings
Coordinate and oversee established volunteer event, administration, hospital, and community outreach programs and third-party events to ensure the programs consistently meet the Volunteer Engagement metrics
Recruitment and volunteer placement:
Drive the online recruitment of volunteers through the Volgistics program, assist applicants with the online application process and profiles, provide police record check forms, and complete one-on-one interviews as needed
Approve volunteer applications based on volunteer screening protocol
Document, create, post, and maintain active volunteer opportunities and role descriptions for volunteers within Volgistics
Update the Volgistics landing page monthly and volunteer landing page on the Foundation website and events calendar quarterly
Assist active volunteers in managing their profiles in Volgistics as needed
Maintain specific volunteer information of a core group of volunteers who can be assigned based on volunteer needs of the Foundation, and appropriately assign roles as needed
Participate in opportunities with Foundation teams to assist in identifying requirements for volunteer support at key events
Volunteer training, support, and recognition:
Deliver monthly general volunteer orientation programs that educate and inform volunteers of the Foundation’s volunteer opportunities and initiatives
Collaborate with teams to ensure role specific volunteer training is developed, delivered, and applied for events as needed, such as Snowflake Gala, Corus Radiothon, and Teddy Bear Fun Fest
Work on-site as needed at major events to provide volunteer support and troubleshoot volunteer issues
Co-ordinate and support volunteer recognition initiatives that drive volunteer engagement
Other:
Actively promote, participate in, and be an ambassador of the Foundation’s fundraising activities and events
Support policies and processes that maintain confidentiality and appropriate handling of volunteer information
Co-ordinate internal support and resources as needed
Participate in established volunteer outreach programs to ensure the programs consistently meet the volunteer engagement metrics
As our ideal candidate, you’re someone who is:
Educated, ideally with a bachelor’s degree or diploma in a related field (e.g., volunteer management, HR) or a combination of equivalent skills and experience
Experienced in volunteer management with a minimum of two (2) years leading and coordinating volunteer activity
Actively involved in the voluntary sector
Able to grasp strategic concepts and take initiative to move plans forward
Able to demonstrate excellent administrative skills, with advanced knowledge in the Microsoft Office suite of products, Raiser’s Edge and Volgistics
Able to demonstrate strong written and verbal communication skills
Highly disciplined with the ability to manage multiple priorities and deliver on a variety of commitments and deadlines
Able to demonstrate strong planning, organizational and problem-solving skills; able to make sound decisions
Able to thrive in a dynamic, fast-paced environment
Able to work with a wide variety of personalities and situations with discretion
Approachable, open, self-motivated, accountable, flexible, tactful and professional
Positive with a solution-focused attitude who can take initiative and work both independently and as part of a dynamic team
Passionate about children’s health and building grassroots movements
Able to work flexible hours, evenings and weekends, and travel as required
Able to maintain a valid class 5 driver’s license with personal access to a properly insured vehicle
Additional information
Our successful applicant will be required to undergo a background and credit check
Our successful applicant will be required to maintain a valid driver’s license and access to a properly insured vehicle
The salary range for this position is $59,500 to $67,000 annually.
If this position describes you and you’re motivated to make a difference in the lives of children, we invite you to submit your cover letter and resumé. This position will remain open until September 17, 2025 or until we find a qualified candidate who’s a great addition to our vibrant culture.
To apply, please email: jobs@stollerykids.com
** Enter “Volunteer Engagement Co-ordinator” in the subject line.